It’s coming…

Yes, it’s true. Printing from your own PCs – the #2 item on student surveys about IT for quite a while now – is just around the corner and should be open for use by Week 6 (just in time for all those lovely assignments), with a few caveats.

The University's SafeCom printers, working from my laptop.
The University's SafeCom printers, on my laptop.

Firstly, the initial offering will be ‘Windows only’. As in, Windows (XP, Vista and 7) will work properly and everything else will work after a fashion but be unsupported. This is because of a curious implementation of the protocol at Microsoft’s end which means that clients using CUPS (OS X and Linux, this is you) will print fine, but not know when printing has been done. Some systems such as Ubuntu will then helpfully try to print again, so if you don’t remember to manually clear your print queue then you’ll end up with 100 copies of those lecture slides and no credit. This is very much a work in progress, and I’m actively working on some alternatives to solve this problem. In the meantime, when this is released all OS X and Linux users make sure you follow the guides very, very carefully.

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Magic Print Gateway

We’ve finally come up with a working print solution for use on-campus, with support for off-campus users not far behind! Yes, coming soon (as soon as we’ve gone through a meeting, approved it and built some nice tidy servers without all our development detritus on them) you’ll be able to use your own Windows, OS X or Linux laptop from anywhere within the Campus WiFi to print using the University printers!

“But how?” I hear you cry. “We thought it was impossible because Windows Server 2003 has such a ridiculous implementation of the IPP standard!”.

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The Students are Back!

Hooray, it’s Freshers’ Week! Today involves having to negotiate the swarms of scared looking freshers as they look in a confused manner at maps of campus. It’s also the day when ICT is watching the servers nervously, as 10,000 students all try to retrieve their (still not published, so don’t bother) newly published timetables. Here’s an important message: don’t panic. If you get lost or confused just grab a helpful looking person and 9 times out of 10 they’ll be happy to point you in the right direction.

In the slower-paced world of Online Services R&D my task for today (in between the mind-numbing tedium of SU induction workshops) is to iron out the last few kinks in the printing implementation, more specifically those to do with user rights. Once that is done I can get cracking with test servers and get a functional SafeCom system working. Despite needing to dip in and out of the office this week to attend inductions, welcome backs and Freshers’ Fayre (come visit Drama Society, we’re awesome!) I realistically hope to have a workable solution in place by the start of term next Monday.

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